RAQUEST
Overpaid withholding taxes belong to the past
with the leading software for relief at source and reclaim

RAQUEST simplifies withholding tax processing for these clients
The reclaim of foreign withholding taxes is a bureaucratic and time-consuming process
RAQUEST accelerates the entire process significantly and is particularly reliable due to the high degree of automation. From the initial data import to the final booking – RAQUEST takes care of this tedious and complex process for you in a largely automated way. Risks due to missed deadlines, breaches of rules or manual errors are eliminated.
RAQUEST releases your customers from double taxation automatically and in the fastest way


Increase customer satisfaction through extended service offer
With RAQUEST, banks and service providers can offer their customers relief at source and withholding tax reclaim as an attractive service. In this way, you can increase customer satisfaction and transparency and reduce reimbursement periods at the same time.
Turn your cost center into a profit center
Not only your customers benefit from your withholding tax service. With RAQUEST you reduce process duration and costs which turns your cost center a profit center.
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Due to extensive automatisms for document creation, monitoring, notifications, check-out and reporting, the time-consuming administration is considerably reduced.
The automated process enables the mass processing of applications and certificates. This increase in efficiency turns your department into a profit centre and reduces process costs by up to 80%.
National requirements and specifications of supported domiciles, investment markets and depository-related procedures are taken into account by RAQUEST and kept up to date. Processes thus always comply with the latest regulations.
RAQUEST is suitable for any bank and can be easily integrated into the existing system environment. The software can be operated with the simplest hardware and users can work with it independently after a short training period.
RAQUEST bundles the entire special knowledge of withholding tax
The successful processing of withholding taxes is a complex procedure that requires the continuous monitoring of regularly occurring changes in the law. RaQuest was developed from practical experience in close cooperation with leading market participants from the financial industry and is constantly being further developed.
The software contains the collected withholding tax knowledge of our customers, packed in a user-friendly interface. Thanks to numerous functions, your work processes can be largely automated, fast and flexible.
RAQUEST Features
Performance audit
RaQuest checks if minimum returns are undercut, calculates arising fees and decides if an execution is possible.
Deadline monitoring
Compliance with deadlines is guaranteed with RAQUEST. Based on the incoming data, the resulting deadlines are automatically recorded, reliably monitored and reported.
Global deployment
Due to the multilingualism of the software and multi-currency-ability, RAQUEST is perfectly suited for international use.
Connection to core banking systems
Interface options to various core banking systems (Avaloq, Temenos, GEOS, Olympic and many more) and experience in connecting proprietary systems.
Dashboard and reporting
The integrated dashboards with comprehensive search and filter functions allow the status of each claim to be tracked at a glance and numerous reports and ad-hoc analysis to be generated.
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RAQUEST at a glance


The collaboration was great. Everyone had the same goal in mind and was committed, motivated and enjoyed their work. This made the work extremely solution-oriented and built up a high level of trust. Thanks to the enormous expertise, the success of the project was guaranteed, despite the time pressure.
Carmen Stemper
Senior Officer Tax Operations/Services, DZ PRIVATBANK
Benefit from our deep withholding tax know-how
We provide you with comprehensive support in determining the optimal fee model, analysis of the business case and consulting in the area of withholding tax.
How to reach us
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