Digital transformation

in financial institutions

Secure the future with digital processes

The pressure on banks in the face of collapsing interest rates and disruptive competitors such as FinTechs is growing more and more. It is time to react to  changing market conditions and to focus on efficient business processes. The digital transformation and sensible use of technologies increase profitability and thus secure the future in the long term.

Hyperautomation creates efficient processes

Process Mining

Get to the bottom of processes and discover potential for optimization

Business Process Management (BPM)

Model and improve processes from start to finish

Robotic Process Automation (RPA)

Let software bots take over repetitive tasks

Hyperautomation in the application for loans

Customer requirements are increasing. Today’s banking clients expects products and services to integrate seamlessly into daily life and deliver consistent value. With the use of innovative technologies, for example, the lending process becomes digital and efficient while increasing customer satisfaction.

RAQUEST Rückforderung Features

Process Mining

Identify weaknesses in the existing process

The lending process should be digitally mapped and optimised. Process mining is used to first look at the existing process and uncover inefficiencies in the form of manual activities and long processing times.

RAQUEST Rückforderung Features

Business Process Management

Digitally map and automate target process

With the insights gained from process mining, the more efficient target process is modelled using BPM and then the workflow for granting loans is automated.

RAQUEST Rückforderung Features

Robotic Process Automation

Hand over tasks to software bots

Robots automatically take over individual process steps in lending that were previously carried out manually by employees – and do so faster and with higher processing quality.

More efficient process

Higher quality of service

Lower process costs

Full transparency

Digital Workplace

The digital and flexible workplace of the future

Intranet & Add-Ins

Workstream Collaboration

Document Management

Digitization in banks

Staying fit for the future with process management

Banken stehen unter enormen Wettbewerbs- und Kostendruck. Um schnell auf sich verändernde Markt- und Kundenanforderungen reagieren zu können, müssen Geschäftsprozesse optimiert und automatisiert werden.

Digitalisierung in Banken1

Process Mining

Digitalisierung in Banken2

Business Process Management (BPM)

Digitalisierung in Banken3

Robotic Process Automation (RPA)

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